Keeping everyone safe

Hampton Court Castle – 2021 Opening and Coronavirus Information

We would like to say a big thank you for the support we’ve had over the last twelve months. We are really pleased to now be able to welcome visitors back to Hampton Court Castle for the 2021 season.

2021 Opening

Following government guidelines, we will be opening up in stages this year.

Our gardens and grounds are now open, with the exception of the Maze and the Gothic Tower which have to remain closed to ensure effective social distancing. Please see the Visit Us page for opening times and prices for the gardens.

Coronavirus precautions will be in place across the estate and please adhere to relevant signage. The Orangery Cafe will be offering a limited menu for takeaway and outside seating only. The Gift Shop and Ice Cream Parlour will remain closed for the time being, but prepackaged ice creams are available from the Orangery Cafe. We are not currently able to offer Castle Tours.

We will be able to open more facilities throughout the following weeks and months, in line with the government’s step system. Please keep an eye on our website, or follow us on Facebook or Instagram, for more information and details of any upcoming events.

We welcome feedback from visitors and are happy to answer any questions. Please speak to a member of staff during your visit or email us at visit@hamptoncourtcastle.co.uk.

FAQs

When are you open?
We are open everyday 10.30am – 5pm.

Do I need to pre-book?
Visitors do not need to pre-book tickets or time slots. There is ample space at the entrance, and across the estate, for social distancing to be maintained.

Can I pay by cash?
We are only taking card payments and encouraging contactless payments wherever possible.

Are your toilets open?
Yes. The facilities are cleaned regularly throughout the day and hand-sanitising points are also available across the grounds.

Can I bring my dog?
Only assistance dogs are permitted.

Is the Orangery Café open?
We are pleased to be able to open the Orangery Café, albeit with a limited menu and outdoor seating at present.

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