Cafe Assistant/Supervisor

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Job Description

Cafe Assistant

We are looking for staff to join the team in the Orangery Cafe at Hampton Court Castle. 

The job will involve working in a busy cafe/restaurant environment with opportunities to work both in food preparation and front of house roles (this will vary dependent on strengths and skills). The role will also require a willingness to work in other areas of the business when required.

This is a seasonal role, with vacancies for both part-time and full-time employment throughout April - November 2020. You will need to be very flexible in your approach to work outside of standard business hours, including weekends and bank holidays, as this is when we are busiest.

Cafe Supervisor 

We will also be looking for Supervisors who will need to be proficient in all areas of the cafe and be willing to take on additional responsibilities. This will include working in the kitchen and front of house. If you’d also like to be considered for this position, please indicate this when applying. 

Working at Hampton Court Castle

Hampton Court Castle is a 15th century castle based between Leominster and Hereford, operating as a seasonal visitor attraction. Customers come to see our formal gardens, take castle tours, relax in the amazing surroundings and visit our Gift Shop and Orangery Cafe. 

The Orangery Cafe is located in the castle and sells freshly made hot and cold food using local produce, and where possible produce from the kitchen garden. There is an Ice Cream Parlour opposite, which is also run by the Orangery team. 

Responsibilities and Duties


  • Preparation of food and basic cooking.
  • Serving of meals ensuring correct portion control and presentation.
  • Cleaning of the kitchen, surrounding areas and equipment.
  • Ensure food hygiene and health & safety are adhered to at all times.
  • Stock ordering and rotation.

Front of House

  • Prepare and serve hot drinks.
  • Serving and assisting customers.
  • Cash handling and use of EPOS till.
  • Food table service.
  • Clearing tables and keeping the cafe clean.
  • Operate wash up equipment.
  • Ensure food hygiene and health & safety are adhered to at all times.
  • Carry out any reasonable duties asked of you by the supervisor or manager.

Skills and Qualifications

  • Excellent customer service skills.
  • Ability to work well in a team.
  • Good communication skills.
  • Ability to work efficiently and keep calm under pressure.
  • High standards of personal hygiene and presentation.
  • Approachable, friendly and customer-focused.


  • No specific qualifications required
  • Food hygiene level 2 and some experience in the catering industry are desirable. 


All applicants must be eligible to work in the UK. 
Driving license desirable.


Staff discounts in Orangery and Gift Shop.
Free onsite parking.

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